Get in Touch
Questions about an order, product, or styling advice? Our team is based in the U.S. and typically responds within 1–2 business days.
Phone
(855) 431-6094
Mon–Fri, 9am–5pm ET
support@premiumhairaccessorieshq.com
We reply within 1–2 business days
Address
Ecom Fire INC
4183 Franklin Rd Ste 1B #1161, Murfreesboro, TN, 37128
Send a Message
FAQ Preview
What are your support hours?
Mon–Fri, 9am–5pm ET. Messages submitted after hours are handled the next business day.
How do I start a return?
Email support@premiumhairaccessorieshq.com or call (855) 431-6094. Returns are accepted within 30 days of receipt.
Where do orders ship from?
All orders ship from Ecom Fire INC at 4183 Franklin Rd Ste 1B #1161, Murfreesboro, TN, 37128 via USPS Priority Mail.
Our Promise
We handle fulfillment and support directly from the United States. When you contact us, you are reaching a real person with access to your order and product records.