Shipping Policy
1. Shipping Rate
All orders ship via USPS Priority Mail at a flat rate of $7.95 per order, regardless of order size.
2. Where We Ship
We ship to all 50 US states and the District of Columbia only. We do not ship internationally at this time.
3. Processing Time
Orders are processed within 1-2 business days, Monday through Friday, excluding holidays. Orders placed after 12pm ET may be processed the next business day.
4. Delivery Time
Once processed, delivery typically takes 3-5 business days via USPS Priority Mail. Delivery times are estimates and not guaranteed.
5. Tracking
You will receive a confirmation email with tracking information once your order ships.
6. Address Accuracy
The customer is responsible for ensuring that the shipping address provided is accurate. We are not responsible for orders lost due to incorrect addresses.
7. Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at support@premiumhairaccessorieshq.com for carrier resolution assistance.
8. Fulfillment Location
All orders ship from our fulfillment center at 4183 Franklin Rd Ste 1B #1161, Murfreesboro, TN, 37128.
9. Contact Us
For shipping questions, contact us at support@premiumhairaccessorieshq.com or (855) 431-6094, or by mail at Ecom Fire INC, 4183 Franklin Rd Ste 1B #1161, Murfreesboro, TN, 37128.